Cancellation Policy
Students may cancel the online LTC course by not progressing in the course or by letting the 60 day material availability expire. Refunds for cancellation are subject to our refund policy and student activity. See refund policy.
Students may cancel any range class 24 hours prior to the appointed time and will receive a refund minus $10 to cover our proccesing fees and instructor preparation and incidentals.
Reschedule Policy
Students are unable to reschedule the
online LTC course as it is ongoing, self-paced and available for 60 days from registration and payment. Students may request a consideration to extend the 60 days the material is available. Students requesting an extension must have already made substantial progress in the course (at least 45%). Once the 60 days has expired, extensions will not be considered and the student must re-register if they wish to continue from where they left off.
Students may reschedule any
range class for a date already scheduled on the calendar. Fees paid will carry over to the rescheduled class. A request to reschedule the class must be submitted to
admin@bcsgunclass.com at least 24 hours prior to the currently scheduled class.
Refund Policy
Students that have enrolled and registered payment for the
online LTC class are considered to have started the course due to the nature of the presentation of material. The course material once available is accessible for 60 days. Within that 60 days, students are responsible for completing the 4 hour course. There are restricted refunds once the course is started. Students that fail to complete the course for any reason other than failure of the online platform to function properly, or who do not make any progression in the course, or decide they no longer want to take the course after registering payment will not receive a refund. A student may receive a refund or restart the course at no cost if it is determined that the online platform host site is offline or otherwise unavailable for technical reasons for more than 7 consecutive business days and the student has not progressed more than 45% in the course (3 course modules). BCS Gun Class administrators will work with those students on a case by case basis after emailed notification to
admin@bcsgunclass.com from the student of the host site experiencing technical difficulties, with a description of the issue, including time, date, device being used (iPhone, Android, laptop, etc.). The student agrees that the administrators and technical support team have 3 business days from the first registered complaint by the student to resolve the technical issue. If the reported technical issue is unresolved after 3 business days, provided the student has been available via emailed communication to test the resolution, the student may request to be reset in the system and begin the course again at no cost or receive a refund. A student's inability to access the host site due to their equipment failure or data failure does not warrant a refund as applicable to this policy. A student who is unwilling to work with the administrators or technical support team may not receive a refund.
A student may receive a refund for a cancelled
range class within the constraints of the cancellation policy, minus a fee of $10 to cover our processing fees and instructor preparation and incidentals. A student removed from the range for safety reasons or the inability to follow instructions, operate their firearm safely, or for any reason leave the range facility (even if they return) will not receive a refund from Brushwood Outdoors, LLC or BCS Gun Class.
Other Policy
The online LTC class host website provides users with online enrollment to an instructional training course required to meet the minimum educational standards to obtain a Texas License to Carry a Handgun (collectively the “Services”). BCS Gun Class will provide access to the instructional material for 60 days upon user registration and payment, in which the user has sole discretion as to how they complete the course, (i.e. all at once, or one chapter per day). The course chapters are set up to prevent fast forwarding or skipping through videos. Users agree to not manipulate the course content to circumvent the controls using programs, software, hardware, program language, scripts, or other means not covered in these conditions. On completion of the course, the user will receive the LTC-104 Certification Form via email. BCS Gun Class is not responsible for misdirected email due to an incorrect email address provided by the user, or the email routed to the user's "junk" or "spam" folder. The user is notified upon completion to check the "junk" or "spam" folder if they do not receive a direct email from admin@bcsgunclass.com with the certification form. BCS Gun Class reserves the right to mail the certification form via the US Postal Service to users having issues retrieving the initial or follow up email (self addressed, stamped envelope required). Users may pay a service fee for a replacement form lost via email or USPS. The user may contact BCS Gun Class for a course extension at admin@bcsgunclass.com, which may be granted on a case by case basis. BCS Gun Class reserves the right to modify, discontinue or delete all or any part of the Services at any time.
Prohibited Conduct
You are expressly prohibited from using the Website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the ntellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false information; (g) to upload or transmit viruses or any other type of malicious code to the Website or to another user; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, or scrape the Website; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or the Website. We reserve the right to terminate your use of the Service or our Website, without refund or issuance of a completion certificate, for violating any of the prohibited uses or any manipulation of course content to circumvent chapter video controls.
Students in any range class must check in and complete a waiver form for Brushwood Outdoors, LLC and pay their fee of $15. The instructor may direct the student to the online waiver immediately prior to the start of class if they have not completed it in the preceeding days. The instructor may collect the $15 fee for the range in the absence of the range master (owner) at check-in. Students are subject to the safety rules of the range master, range posted conduct, and instructor. Those not abiding by those rules may be removed from the range. Students removed from the range will not receive a refund from Brushwood Outdoors, LLC or BCS Gun Class.
